Learn to Spot the Scam

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It's no secret scammers can be relentless! A recent American Banker's Association (ABA) article raises awareness of tech support scams which usually begin with a phone call or pop-up window on your computer screen showing fake error messages with a number to call. These scammers impersonate representatives from well-known tech companies (such as Apple, Google, or Microsoft) to persuade victims to provide remote access to their computers to “repair” an issue, such as malware. If access is given, scammers then have the opportunity to install dangerous computer applications or encourage the victim to pay for a phony subscription, resulting in scammers stealing the victim’s money and identity.

It's important to learn to spot scams so you can avoid being a victim. Here are a few quick tips to keep in mind:

Don’t Be a Victim

  • Hang up the phone if you receive an unsolicited call from someone who says there’s something wrong with your computer.
  • Be suspicious of pop-up warnings. Security pop-ups from real tech companies will not ask you to call a phone number.
  • Do not give access to your computer or share passwords with anyone who contacts you.
  • Keep your computer’s security software up to date.

If Scammed

  • Contact your bank to report fraud and check your statements.
  • Change passwords to your computer, bank accounts and other sites.
  • Scan your computer for viruses and call your security software company for help.
  • Report it to the Federal Trade Commission at ReportFraud.ftc.gov.

Citizens Community Bank has locations in Hahira, Morven, and Valdosta. From mortgages and business loans to checking accounts and best-in-class online banking, Citizens Community Bank delivers extraordinary banking services with a personal touch. If you ever have concerns of your accounts’ security, please give us a call. Find contact information for your local branch here: https://ccbga.bank/locations

Source: American Banker’s Association