Online Banking

Online Bill Pay is a service that allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It's safe, secure and easy to use.

In addition to our existing E-Statements customers know and love, we now offer a range of E-Notice options, providing you with more control over your accounts while reducing paper clutter. We know everyone has their preferences, which is why you can choose whether you'd like to receive e-documents for all accounts or just specific ones. Even better, you can handpick which documents you wish to receive electronically, giving you the flexibility you need. You can even add additional recipients to receive your monthly statement, such as your accountant.

We make transfers easy! From internal to external, from recurring to one-time transfers, if you can make a transfer at a branch, you can do it through online banking or through our mobile app CCBGAontheGO.

You can chat with customer support from anywhere. Conversations is a feature built into your account, so your chat is completely secure, encrypted, and fully authenticated. It’s the kind of personal, one-on-one support you’ve come to expect from Citizens Community Bank.

Create as many or as few alerts as you want for your accounts. Each alert has a type, a threshold and a delivery method. We currently offer alerts that will notify you when your balance goes above or below the set threshold and when you receive a credit or debit transaction with an amount above the set threshold.

Multiple users can safely and securely access your business accounts.

Make deposits from the comfort of your office. Remote Deposit Capture allows you to scan checks and transmit the images and transaction information to the bank electronically through our secured website. These items will be processed and deposited directly into the business checking account from your office. This service requires a desktop scanner (provided by CCB) and Internet access.

The Automated Clearing House Network is an electronic payment network that provides your business with an electronic alternative to checks. Your account can be automatically debited for expenses such as payroll, and no matter which financial institution your employees use, their paychecks will be automatically deposited into their accounts. In addition, you can receive direct payments from customers. Should your customers agree to participate, their accounts will be debited, and you will get their payments on the effective date, ensuring payments will never be late.

Through our business cash management product, businesses can easily send wires from anywhere. You can set up domestic one-time wires, recurring wires or wire templates. Businesses will need to have a Funds Transfer Agreement on file with the bank before being set up.

Our partner, Ironwood, makes accepting payments simple and secure for businesses of all sizes, for in-store, online, or on-the-go transactions. Improve efficiency and increase revenue with a merchant services program built for your business. Ironwood offers a full suite of payment solutions featuring the latest technology in merchant services, including: countertop terminals, contactless payments, mobile payments, online ordering and eCommerce, point-of-sale options, invoicing and text-to-pay, recurring payments, and cash discount and surcharging.

• Regularly log into your online accounts to verify that your bank, credit, and debit card statements and transactions are legitimate.
• Be suspicious of any e-mail with urgent requests for personal financial information. If you receive an unsolicited e-mail from any source asking you to click on a link to visit a site and input personal data, be very wary of it, and be cautious about opening any attachments or downloading any files from e-mails, regardless of who sent them. If you have any doubts about the validity of an email, contact the sender using a telephone number you know to be genuine. Instead of clicking on links in emails, type in the URL that you're familiar with, such as www.ccbga.bank, or select the Web address saved in your browser’s “Favorites”.
• If an offer sounds too good to be true, it probably is and should be avoided. Before you initiate an online transaction, make sure your personal information is protected by looking for indicators that the site is secure. URLs for secure sites typically begin with "https" instead of "http" and display a lock in the lower right corner of your browser.
• Use anti-virus software and keep it up-to-date. Make sure you have applied the latest security patches for your computer. Most software providers, like Microsoft, offer free security patches, and if you have broad-band Internet access, such as a cable modem or DSL, make sure that you have a firewall in place.