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Mobile Banking
Mobile banking gives you instant access to your accounts right at your fingertips, saving you time and money while on the go! Whether you’re out on the town or in for the night, CCBGAontheGO is a smart and secure way to pay bills, view transactions, transfer money, and more.
Mobile Apps
Users can download the CCBGAontheGo app for free from both Apple and Android device app stores.
Pay bills, check balances, transfer money, deposit checks, and much more.
Mobile Check Deposit
The CCBGAontheGO app lets you deposit checks anytime and anywhere you like – right from your phone. It’s a fast, easy and secure way to get checks into your account.
Chat Support
You can chat with customer support from anywhere. Conversations is a new feature built into your account, so your chat is completely secure, encrypted, and fully authenticated. It’s the kind of personal, one-on-one support you’ve come to expect from CCB.
- Download our CCBGAontheGO app and sign in
- Select Deposit
- Enter the Amount and Click Continue
- Choose the Account you want the funds deposited
- Endorse your check with your signature, account number and include "For Mobile Deposit Only"
- Take a picture of the front & back of the check
- Click Submit
- $750 daily deposit limit for the first 60 days after enrollment
- $3,000 daily deposit limit after 60 days
- Deposits made before 5:00 pm will be credited on the same business day.
- Deposits made after 5:00 pm will be credited on the next business day.
- All funds deposited through mobile banking are subject to the Citizens Community Bank Funds Availability Policy.
- Make sure the check is visible in a well lit, dark background.
- The check must contain all four corners and a readable MICR line.
- Be sure there are no objects that show up in the way of the picture as well as any shadows that maybe cast upon the check.
- The check must be drawn on an institution located within the United States of America.
- Securely store the original check for 14 business days after transmission.
- Do not leave checks lying around.
- Verify your check has been credited to your account. After 14 business days, destroy the original check by marking it 'VOID' and shredding it.
If your phone is lost or stolen, please remove the device through your Internet Banking account as soon as possible. To do this online, complete the following steps:
- Login to your Internet Banking account.
- Click on your name at the bottom and select the "Settings" icon.
- Click the "Security" tab.
- Select "Recently Used Devices."
- Locate the device that was lost or stolen, and choose “Remove.”
If you do not have access to your Internet Banking account, call (229) 794-3883 during business hours for assistance disabling your lost or stolen device.